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Cancellation policies


What is the Campanyon cancellation policy?

At Campanyon, hosts have the flexibility to choose from 6 different cancellation policies—so you’re always in control of how cancellations are handled.
  • Super flexible
    Cancellation less than 24 hours before check-in:
    Guest receives no refund. Host receives full payout (minus Campanyon fees). Cancellation at least 24 hours before check-in:
    Guest receives full refund (minus service fees). Host receives no payout.
    Date Change:
    Allowed for free if requested at least 24 hours before check-in.
  • Flexible
    Cancellation less than 7 days before check-in:
    Guest receives no refund. Host receives full payout (minus Campanyon fees). Cancellation at least 7 days before check-in:
    Guest receives full refund (minus service fees). Host receives no payout. Date Change:
    Allowed for free if requested at least 7 days before check-in.
  • Moderate
    Cancellation less than 14 days before check-in:
    Guest receives no refund. Host receives full payout (minus Campanyon fees). Cancellation at least 14 days before check-in:
    Guest receives full refund (minus service fees). Host receives no payout. Date Change:
    Allowed for free if requested at least 14 days before check-in.
  • Strict
    Cancellation less than 14 days before check-in:
    Guest receives no refund. Host receives full payout (minus Campanyon fees). Cancellation between 14 and 30 days before check-in:
    Guest receives 50% refund (minus service fees). Host receives 50% payout (minus Campanyon fees). Cancellation at least 30 days before check-in:
    Guest receives full refund (minus service fees). Host receives no payout. Date Change:
    Allowed for free if requested at least 30 days before check-in.
  • Super strict
    Cancellation less than 30 days before check-in:
    Guest receives no refund. Host receives full payout (minus Campanyon fees). Cancellation between 30 and 60 days before check-in:
    Guest receives 50% refund (minus service fees). Host receives 50% payout (minus Campanyon fees). Cancellation at least 60 days before check-in:
    Guest receives full refund (minus service fees). Host receives no payout. Date Change:
    Allowed for free if requested at least 60 days before check-in.
  • Non-refundable
    No refund at any time. If more than 14 days before check-in, dates may be changed. If less than 14 days, host approval for date change is required.
    • The cancellation policy corresponds with the check-in date and time.Important note: When a host accepts a booking, they are committed to honouring it. Because of this, there is no cancellation policy for hosts. If it is absolutely necessary to cancel a booking - as a result of an acute illness, accident, or death in the immediate family - please reach out to us by or by emailing us at