Are there any specific cancellation policies due to COVID-19?
Where can I find a receipt of my booking?
My host has not responded to my booking request, what do I do?
What happens when I click the ‘Request booking’ button?
How do I create my account?
How do I book a spot?
Do I need travel insurance?
Can I make a campfire?
What happens if I cancel my booking?
Can I use another payment method other than a credit card?
I paid but I didn’t get a confirmation email, what should I do?
I didn’t get my refund, what should I do?
Frequently asked questions host
How does Campanyon work?
Do I need to provide a toilet?
How much does it cost?
Does Campanyon have host insurance?
How do I make my listing appealing to guests?
Are there any specific cancellation policies due to COVID-19?
How do I get started?
How much can I earn?
Is my place up to Campanyon standards?
What is the Campanyon cancellation policy?
What if I have a problem with my guest?
Sync with external calendars
Can I sync my Campanyon calendar with my other booking platform calendars?
How do I sync my Campanyon calendar with my Google calendar?
How do I sync my Campanyon calendar with my Airbnb calendar?
How do I sync my Campanyon calendar with my Hipcamp calendar?
I see different status next to my external calendars. What do they mean?
Channel manager integration
Through integration with one of the channel manager systems Campanyon has partnered with, you can easily streamline your operations, save time, and avoid double bookings. Below, we have compiled a short FAQ around how integration with channel managers work:
Which channel managers are you integrated with?
How do I set up the integration with NewBook?
How do I change pricing and availability of already existing camp spaces?
Can I add new listing once I’ve set up the integration?
How do I delete the channel manager connection?
Can I pick and choose which camp spaces to connect?
Are my listings on Campanyon automatically up to date If I connect my channel manager?
Does Campanyon charge an extra fee for connecting with your channel manager?
We’re here to help
Didn’t find what you were looking for? We’re here to help. Reach out by clicking the orange button in the bottom right corner, or by emailing us at We will get back to you as soon as possible.
