Cancellation policy


What is the Campanyon cancellation policy?

At Campanyon, the cancellation policy is applicable for 7 days. Different scenarios may apply:
  • Cancellation at least 7 days prior to check-in day and time:
    If the guest cancels the booking at least 7 days prior to the check-in day and time, the guest will receive a refund. The host will not be paid.
  • Cancellation less than 7 days prior to check-in day and time:
    If the guest cancels the booking less than 7 days prior to the check-in day and time, the host will receive the booking payout, minus the usual Campanyon fees. The guest will not receive a refund.
  • The cancellation policy corresponds with the 'check-in’ day and time. For instance, if the 'check-in' time is set to 4pm, the guest will get a full refund if they cancel before 4pm 7 days before the actual check-in date.Important note: When a host accepts a booking, they are committed to honouring it. Because of this, there is no cancellation policy for hosts. If it is absolutely necessary to cancel a booking - as a result of an acute illness, accident, or death in the immediate family - please reach out to us by or by emailing us at